Here are some frequently asked questions. We’re always happy to assist — if you need further help, please contact us at support@1lovebaby.com.
Q. How long will it take for my items to arrive?
A. Total delivery time depends on where the product ships from. We have both local and international warehouses:
- Order Processing Time: 1–3 business days (applies to all orders)
▶ If the item ships from a local warehouse (within your country or region):
- Shipping Time: 3–5 business days
- Total Delivery Time: 4–8 business days
▶ If the item ships from an international warehouse:
- Shipping Time: 5–10 business days
- Total Delivery Time: 6–13 business days
You can identify locally stocked products by the tag "1 Week Delivery" shown below the product price.
Q. How long will it take to receive a tracking number?
A. You will receive a tracking number within 1–3 business days after your order is processed.
Q. Where can I place an order from?
A. We ship to most countries worldwide, except for those under international embargo or where shipping services are unavailable.
Q. Is shipping really FREE?
A. Yes! We offer free worldwide shipping on all orders over $75.
Q. Which currency will I be charged in?
A. All orders are processed in USD. Product prices may appear in your local currency, but checkout is completed in USD using the current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes, an order confirmation email will be sent to you right after your purchase. If you don’t receive it within 24 hours, please check your spam folder or contact us.
Q. Who can I contact if I have an issue with my order?
A. Please email our support team at support@1lovebaby.com. We’re happy to help!
Q. How can I pay?
A. We accept all major credit and debit cards: Visa, Mastercard, American Express, Discover, and PayPal.
Q. Is checkout on this site secure?
A. Absolutely. We use industry-standard SSL encryption to protect your personal and payment information.
Q. Will my email or personal information be shared?
A. No. Your privacy is important to us. We do not sell or share your information. Your email is used only for order updates and special promotions from 1LoveBaby.
Q. Will I have to pay customs or import taxes?
A. In most cases, no. However, depending on your country's import laws and the size of your order, customs or import taxes may apply. These charges are the customer’s responsibility and are not included in our prices.
