Here are some frequently asked questions. We’re always happy to assist — if you need further help, please contact us at support@1lovebaby.com.
Q. How long will it take for my items to arrive?
A. Delivery time depends on where your order ships from. We operate both local (U.S., EU, U.K.) and international warehouses to serve customers worldwide.
- Order Processing Time: 1–3 business days (applies to all orders)
▶ If the item ships from a local warehouse (within your country or region):
- Shipping Time: 3–5 business days
- Total Estimated Delivery Time: 4–8 business days
▶ If the item ships from an international warehouse:
- Shipping Time: 5–10 business days
- Total Estimated Delivery Time: 6–13 business days
You can identify locally stocked items by the tag "USA Warehouse" or "EU Warehouse" displayed above the product description. If no tag is shown, the product ships from our international warehouse.
Q. How much does shipping cost?
A. Shipping is free worldwide on orders over $75. For orders under $75, a flat shipping fee of $6.90 applies.
Q. How long will it take to receive a tracking number?
A. You will receive a tracking number within 1–3 business days after your order is processed. A shipping confirmation email will be sent automatically.
Q. Where can I place an order from?
A. We ship to most countries worldwide, except for those currently under international embargo or where reliable shipping services are unavailable.
Q. Which currency will I be charged in?
A. All orders are processed in USD. Prices may appear in your local currency for convenience, but checkout is completed in USD using the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes! You’ll receive an order confirmation email right after your purchase. If you don’t receive it within 24 hours, please check your spam folder or contact us.
Q. Who can I contact if I have an issue with my order?
A. Please reach out to our support team anytime at support@1lovebaby.com. We’ll be happy to help!
Q. How can I pay?
A. We accept all major credit and debit cards — Visa, Mastercard, American Express, Discover — as well as PayPal.
Q. Is checkout on this site secure?
A. Absolutely. Our checkout uses industry-standard SSL encryption to keep your personal and payment data safe and private.
Q. Will my email or personal information be shared?
A. Never. Your privacy matters to us. We do not sell or share your data. Your email is used only for order updates and exclusive promotions from 1LoveBaby.
Q. Will I have to pay customs or import taxes?
A. In most cases, no. However, depending on your country’s import laws and the total value of your order, customs or import taxes may apply. These fees, if applicable, are the customer’s responsibility.
